San Andreas Communications Department

What is Communications (Dispatch)?

Communications refers to a 9-1-1 dispatcher/operator, who receives Emergency and Non-emergency calls, advise callers and dispatch emergency units to specific locations as necessary. A 9-1-1 dispatcher is responsible for being familiar with Police codes, efficiently operating a Police radio dispatch system, and remaining calm during stressful situations.

 

1.1 Our Mission

 

Our mission as San Andreas Communications Department, is committed to providing effective emergency communication services in the interest of public safety and public service.

 

1.2 Purpose

 

~ Emergency service organizations

~ Municipalities

~ Regional districts

~ Provincial government

~ Federal government

~ Government agencies

 

1.3 Priority

 

The main responsibilities of San Andreas Communications Department are:

~ Maintaining the tri-service emergency radio system for Police, Fire and Emergency Medical Services (E.M.S.) 

~ Operating and maintaining two post-disaster facilities that house 9-1-1 call taking and Police and Fire dispatch operations.

 

1.4 Our Vision

 

Our vision within the San Andreas Communications Department is to deliver exceptional emergency communications to the public and First responders that help save lives and protect the properties; Safer communities in San Andreas through excellence in public safety communications.

 

1.5 Value

 

Our values guide how we carry out our work. Developed and defined by our Community Leadership and Staff, we are proud of our values; Respect, Integrity, Collaboration, Accountability and Service.

 

In San Andreas Communications Department, the dispatcher is the first person to gather clues and cues about an emergency. An experienced, well-trained dispatcher is able to gather a lot of high quality, vitally important information that can help first responders form an early understanding of what they will be facing upon arrival at the emergency scene.